SOS Children’s Villages Bulgaria is a leading non-profit organization committed to ensure the right of every child to have a family and to grow in an environment of love, respect and safety. Part of the international family of SOS Children’s Villages, the Bulgarian charity provides direct care and support to children at risk – a family and healthy environment for the development and growth of children deprived of parental care or at risk of losing their parents’ protection. The association offers family-type care and support to the family and actively advocates for the rights of children and young people. The NGO aims to continuously improve its presence on the web in order to highlight its achievements and attract more donors.
As with other organizations over that last year, SOS Children’s Villages Bulgaria had to shift its focus of the activities different from the direct care to the “life online” – more virtual meetings and collaboration as well as more web content generation and more online fundraising via campaigns and attracting recurring donors.
The NGO’s web based platform – www.sosbg.org – had to quickly respond to increased expectations for reliability, security, performance and user-friendliness for staff, recruiters (volunteers) and website visitors alike. Over the years, the platform has been modified many times and needed a purposeful technical update, better security and scalability.
The ITIDO solution
ITIDO and SOS Children Villages Bulgaria went through a detailed discovery process to establish the current technical state of the platform, understand relevant user needs, and prioritize the most-pressing issues. Furthermore, relying on its experience with various content-management systems and web platforms, ITIDO was able to quickly perform critical tasks for www.sosbg.org such as:
- Overhaul of the web platform environment to achieve greater reliability
- Implement and Support card payments integrations
- Ensuring defence against malicious attacks
- Performance improvements
„Technologies nowadays have completely changed the way we’ve lived our lives. We do everything online – from meeting and training to fundraising. Living in a digital world also makes it easier to stay connected. In such a world we need a reliable partner more than ever because we need a reliable site – one that can allow us to do this all, one that can enhance card payments integration and ensure defense against hacking attempts. We recognized ITIDO as this reliable partner and placed our trust on them”, says Valeria Georgieva, National Executive Director, SOS Children’s Villages Bulgaria.
Technologies we used