lines

NOKIA Case study

Nokia is a global leader in creating the technologies at the heart of our connected world. By bringing quality to our connected lives, Nokia has long-standing relationships…

post-image

Nokia is a global leader in creating the technologies at the heart of our connected world.  By bringing quality to our connected lives, Nokia has long-standing relationships with CSPs, including fixed, mobile, converged and cable network operators, located around the world. Nokia solutions help transform the customers’ business and their networks.

Their challenge:

After the acquisition of Comptel by Nokia at  February 9, 2017, Nokia increased their service portfolio. With the combination of OSS, BSS, analysis, security, and cloud technology they now are able to offer a better telecom services and cloud operations all over the world.

Nokia approached ITIDO with the need of a local partner with experience in the field of software development for telecommunication sector, modernization and integration of Operations Support Systems (OSS), and Business Support Systems (BSS)

Organizational challenge:

After the acquisition of Comptel by Nokia at  February 9, 2017 many changes in the organizational structure appeared. Nokia was experiencing challenges in:

  • Transfering the new product knowledge to the development and integration teams.
  • Need for talents with specific domain knowledge in the telecom industry.

The solution:

During the past several years ITIDO has been working with the major telecom operators such as Orange, Safaricom, and Airtel.  ITIDO previous experience in the telecom industry helped us to adapt fast in Nokia ecosystem and to transfer the Domain knowledge fast.

ITIDO not only extended Nokia Software Development and Integration teams. ITIDO bring knowledge and know-how by helping Nokia to optimize the Software development and Testing of OSS/BSS processes by automating them. We also developed new tools which reduced the time for software development and deployment.

ITIDO collaboration started as an extension for Nokia team. But ITIDO full devotion to the projects, keeping the team motivation and using the best practices by an  agile approach bring this partnership to the next level. ITIDO prove that it’s a reliable partner and exceeded Nokia expectations for delivering and scaling.  Now ITIDO has ownership for several components and bigger responsibilities.

Technologies used:  OSS/BSS, NEI, SRI, BST, FlowOne

Check availabilities for rapid start.